Independent Living

• Easy Adherence for Residents: Many independent seniors handle their own medications, but the task can become complicated if they have multiple prescriptions with different schedules. We make it incredibly easy for residents to manage their meds. Our popular solution is providing unit-dose or multi-dose compliance packaging to any resident who wants it – at no extra charge . Instead of juggling several pill bottles and a weekly pill planner, they can receive their meds organized by time and day (for example, tear-off pouches or blister cards labeled with morning, noon, evening, etc.). This system significantly cuts down missed doses and confusion . One resident said it was like having “an instruction manual for each day’s pills” – just follow the packs and you’re set. We encourage independent living residents to use this service because it helps them remain independent longer by preventing medication errors that could lead to health setbacks . Family members also love it, as they feel assured Mom or Dad isn’t forgetting meds.
• Personal Pharmacist Support: We function as a personal pharmacist for your residents, much like a local drugstore would – but with more personalized knowledge of senior care. Residents (or their family caregivers) can call us with questions about their medications, and they’ll speak to a pharmacist who knows their profile, not a random call center. We perform comprehensive regimen reviews for each new independent living resident who transfers prescriptions to us, checking for interactions, duplications, or opportunities to simplify their regimen . We’ll reach out to their doctors if we see, for example, two drugs that could be streamlined into one or a high risk medication that might be better replaced with a safer alternative for seniors. Our pharmacists also keep an eye on things like cost – we help residents by working with their Medicare Part D or insurance to find more affordable alternatives or get prior authorizations, to minimize their out-ofpocket expenses . We become a trusted advisor to them, which is crucial as many seniors become overwhelmed by medical information.
• On-Site Services & Programs: We can bring some pharmacy services right to your independent living campus. For example, we often organize “brown bag” medication review events periodically – residents can bring all their medications and supplements in a bag and our pharmacist will sit down with each to review and answer questions, ensuring they understand their regimen. We coordinate flu shot and vaccine clinics on-site as well, which is a big convenience . Residents appreciate getting their flu, COVID, or shingles shots without a trip to the doctor or pharmacy. We handle all documentation and billing for these clinics too. Additionally, we provide educational talks on relevant topics (e.g., “Managing Your Medications Safely” or “Understanding Medicare Part D Coverage”) as a value-add to the community’s activity calendar. This kind of engagement not only informs residents but demonstrates the community’s commitment to their well-being (something family members notice during tours).
• Seamless Transitions: Often, independent living is part of a continuum of care – residents might later move to assisted living or need temporary skilled rehab if their health changes. Because we also serve higher levels of care, we can transition with them. If someone moves from independent to assisted living within your community (or to a related one we serve), there is no disruption – we already have their pharmacy profile, and we can adapt the service (maybe moving from resident selfmanaging to staff-managed, adjusting packaging accordingly). Conversely, new residents moving into independent living from elsewhere can transition their meds to us easily. We coordinate with their previous pharmacy or hospital to ensure a stress-free start at their new home (we know moving is hard; we aim to remove medication worries from the equation). We call this our Easy Transitions for Independent Living program – a guided, step-by-step process to switch their pharmacy care to us without hiccups . Typically, we’ll communicate with their physicians for new scripts, align refill dates, and deliver initial meds so everything is in sync once they’re moved in.
• Enhanced Quality of Life: By taking away many of the burdens of medication management (driving to a pharmacy, remembering refill dates, sorting pills, deciphering instructions), we give independent living residents more time and freedom to enjoy life and the community’s offerings . They gain confidence that their medication needs are under control, which reduces anxiety and potentially improves adherence (they’re not skipping doses because of confusion or inconvenience). We’ve had residents tell us they feel “10 years younger” not because we reversed aging, but because we helped them get their health stable by ensuring meds are taken properly. That means fewer falls, fewer hospitalizations, and more days doing what they love – whether that’s gardening, attending social events, or playing with grandkids.

For the Community: Partnering with us makes your independent living complex more attractive to current and prospective residents. It’s an amenity to offer “pharmacy services with home delivery and personal pharmacist consultations.” It shows you care about their holistic wellness. From a practical standpoint, it can also reduce emergent situations on-site (if residents are adherent, perhaps fewer emergency calls due to mis-medication). And if your independent living is affiliated with an AL or SNF, having one pharmacy across the board simplifies things for management and residents if they transition levels.

In summary, Custom Care Pharmacy helps independent living residents maintain their independence. We act as a safety net and a convenience service rolled into one. With us quietly handling the complex pharmacy stuff in the background, residents can confidently manage their own health, independently – which is exactly where they want to be.